Basic Information
Application
Adult Pet, Puppy Pet
Flavour
Chicken / Tuna & Crab
Special Diet
Grain-Free, High-Protein
Product Description
Production Showcase
Quality Certifications
Packaging & Shipping
Frequently Asked Questions
How do you ensure the quality and safety of the pet food?
The factory is certified by ISO, HACCP, and other pet food standards. Every product undergoes ingredient selection, in-production oversight, and pre-delivery testing by third-party labs to ensure safety and nutritional compliance.
Is it possible to customize formulas or packaging?
Yes, we offer product adaptation support. We can refine formulas (e.g., hypoallergenic options) and adjust packaging sizes or designs to match your target market requirements.
What is the minimum order quantity (MOQ)?
Our MOQ is flexible. For regular products like standard wet food, the MOQ is typically 10 cases. For customized products, we discuss feasibility based on production needs.
Are the raw materials sourced from reliable suppliers?
Absolutely. All meat, grains, and additives are sourced from qualified suppliers with full traceability records and regular certificate checks.
What is the typical delivery time after order confirmation?
Delivery usually takes 4–8 weeks post-production and inspection, depending on your location and order volume.
What kind of after-sales support do you provide?
We respond to issues within 24 hours. Whether it is shipping damage or quality concerns, we work to resolve them via replacements or refunds.