❓
Frequently Asked Questions
Q1: Where is your production facility located?
Our facility is a comprehensive enterprise integrating R&D and production, located in the High-end Food Industrial Park in Shandong Province.
Q2: What is the Minimum Order Quantity (MOQ)?
The MOQ is 1 ton. We also support LCL (Less than Container Load) for combining different items.
Q3: Can I request free samples for testing?
Yes, we offer free samples. While the buyer initially covers the shipping cost, we will return this charge once an official order is placed.
Q4: How long does it take for order fulfillment?
Customized logo and packaging typically require at least 2 weeks. For our standard brand orders, lead time is approximately 7-10 days.
Q5: Do you support private label (OEM/ODM)?
Yes, we provide full OEM & ODM services. You can also select from our 20+ established sub-brands.
Q6: What are the storage requirements and shelf life?
The product has a shelf life of 24 months. It should be stored in a cool, dry place.
JETZ Foods
