Frequently Asked Questions
Q1: Can your pet food products be customized?
A: Yes, we offer full customization for both the product formula (shapes, ingredients) and the packaging solutions.
Q2: How is the pricing determined?
A: Pricing depends on your specific requirements including shape, size, and quantity. We provide competitive quotations upon receiving detailed descriptions.
Q3: Do you provide private label services and what is the MOQ?
A: Yes, we provide OEM/Private Label services. The MOQ varies depending on the packaging type; please contact us for specific details.
Q4: What are your delivery terms?
A: We support various terms including EXW, FOB, CIF, and C&F. Shipping is available via sea, air, or express courier.
Q5: How do you guarantee product quality?
A: We ensure quality through pre-production samples before mass manufacturing and a rigorous final inspection before every shipment.
Q6: Are samples available for testing?
A: Yes, we provide stock samples for free so you can verify the quality before placing a bulk order.